10Big Motoring World - Norwich
Verified Dealer★★★★★
3.0|64 verified reviewsVerified Businesscar dealershipNorwich,
Quality pre-owned vehicles with transparent pricing and exceptional customer service. We make car buying simple.
+5More photos
Why buyers trust this dealer
Trust Score
3.0
Average98%Response Rate
17 yrsIn Business
AverageReview Quality
64Total Reviews
Transparency matters. We don't accept payment to remove negative reviews.
What customers are saying
Showing top reviews
J
Jonathan Brooks
6/13/2026
★★★★★
I paid full price for a vehicle last Saturday 8/6/...
I paid full price for a vehicle last Saturday 8/6/2026 the vehicle hadn't been prepped and was extremely dirty, especially inside ,I was surprised as it had only done 12k miles. The sales guy said they hadn't had time to do it ,,but I'd made my appointment a week earlier.<br>He reassured me it would be done to a high standard once I'd paid.<br>I paid for the vehicle and off it went for a clean, I had to wait 2hrs .<br>When it was done I collected it from the front doors. Once I got home and the car had dried out I noticed the seats where all stained/dirty.<br>I called and made another appointment for the following Saturday 13/6 at 10am for a revalet as I was not at all happy with the condition. I left the car and handed my keys off to the handover guy. I then waited another 1/12 hrs I went outside for a walk and noticed my car hadn't been moved. I then went back to the handover guy to ask what's going on, he told me they are busy and cannot do it today.<br>I asked for my keys back and said that I was very unhappy as I'd made an appointment for 10am and have had a complete wasted day.<br>I am supposed to have an appointment for an MOT next week as it only had 5months on the car but I was told it was full also. Alas I won't ever be going back,. I have lost trust with the company completely.<br>Its a lot of money to pay out for such shoddy after care.
S
Shirley Wild
6/4/2026
★★★★★
We went to browse the selection of cars with the v...
We went to browse the selection of cars with the view of changing ours for something different, only to be told at reception that we had to sit down with an advisor who would discuss it with us. Then once we has chosen a selection of cars we would like to see they would be unlocked for us. Apparently there are no prices on show as price changes daily !<br>We will be sticking with independent dealerships who allow people to 'browse' and give excellent service.
R
Roger Peek
5/19/2026
★★★★★
Really nice cars at reasonable prices, look carefu...
Really nice cars at reasonable prices, look carefully for cosmetics damage though
M
Muzik shqip/Keng Albanian Music
5/19/2026
★★★★★
Don’t but car from them they selling rubbish car, ...
Don’t but car from them they selling rubbish car, my front get car from them over 20k and broke in 1 year,
Contact information
Address73 Whiffler Rd, Norwich, NR3 2AW, Norwich, NR3 2AW
Phone+44 1603 385878
3.0Average
★★★★★
64 reviews
5 star
45%
4 star
5%
3 star
0%
2 star
6%
1 star
44%
Verified Business Profile
This business has claimed their profile and is actively managing their reputation on our platform.
Services offeredSales, Financing, Trade-in
LanguagesEnglish, Spanish
Business hours
Mon – Fri9:00 AM – 6:00 PM
Saturday9:00 AM – 5:00 PM
SundayClosed
